Brian Hunt’s Process Improvement Blog

There's no point in analysing a process if you can't then identify better ways of making that process work.  That's where creative thinking comes in.   The techniques here are from the Open University MBA module Creativity, Innovation & Change B822 which I passed a few years ago.  Try a few at random - among my favourites are 5 Whys, SCAMPER and Bunches of Bananas

This looks good: Gliffy online diagram software   Diagrams and maps are a great way to communicate but Visio is expensive.  Now you can create these graphics for free.

This link gives a fine example of where following rules is stupid!  But how many people stand to lose their jobs if they don't do what managers say?

I'm looking at online facilitation again with thoughts of providing some online tutoring in business process improvement and business analysis.  This is an area that I investigated about seven years ago when doing an Open University MBA module that required me to apply some creative thinking and problem solving tools within workshop environment.  I decided to do this using virtual tools and learnt a lot about online facilitation by joining the yahoo group online facilitation.  One of the leaders in online facilitation is Nancy White of Full Circle Associates.  Her wiki Online Facilitation Tips, Pointers and Resources is a great resource for learning more about online facilitation.  

SCRUM is one agile methodology.  The ScrumWall is new to me (although similar to the factory floor white board that I used at GE over twenty years ago) - an online ScrumWall application is free to use at http://scrumwall.cloudapp.net/

I'm always on the lookout for simpler and smarter ways of process improvement.   The agile methodology used for software development is summarised in the Agile Manifesto at http://agilemanifesto.org/ .  Twelve supporting principles are listed here: http://agilemanifesto.org/principles.html

of work not done--is essential."  Brilliant!